Frequently Asked Questions

Absolutely! We provide true 24/7 emergency locksmith services, 365 days a year. Whether it's 2 AM on a Sunday or during a holiday, we're here to help.

Emergency situations don't wait for business hours, and neither do we.

Our typical response time for emergency calls is 15-30 minutes depending on your location and current demand.

We'll provide you with an estimated arrival time when you call, and we'll keep you updated if there are any delays.

There may be a small emergency service fee for calls during late night hours (after 10 PM) or on major holidays. However, we keep these fees minimal and will always inform you of any additional charges upfront.

During regular business hours, there's no additional emergency fee.

While waiting for our technician:

• Stay in a safe location
• Don't attempt to force locks or doors
• Have identification ready to prove residence/ownership
• Keep your phone charged for updates
• If it's cold, consider waiting in a nearby business or with neighbors

Our pricing varies based on the specific service needed.

Call us for an exact quote based on your specific needs!

No hidden fees, ever! We believe in transparent, upfront pricing. The price we quote over the phone is the price you'll pay.

If any additional work is needed once we arrive, we'll discuss it with you and get your approval before proceeding.

We do not charge a separate service call fee during regular business hours when work is performed. Our pricing includes the trip to your location.

For after-hours emergencies, there may be a small trip charge, which we'll discuss upfront.

Yes! We offer discounts for:

• Senior citizens: 10% off regular services
• Military personnel: 10% off with valid ID
• Multiple locks: Volume discounts for 3+ locks
• Repeat customers: Loyalty discounts

Ask about current promotions when you call!

Yes! We can create keys even without the original using several methods:

• From the lock itself: We can decode most locks
• From broken pieces: If you have fragments of the original key
• By key code: If you have the manufacturer's key code

We carry key blanks for most major brands and can cut keys on-site.

Our experienced technicians use professional tools and techniques designed to minimize or eliminate damage. In most cases, we can gain entry without any damage to your property.

If damage is unavoidable, we'll discuss it with you first and explore all alternatives. We're fully insured to cover any accidental damage.

Our experienced technicians use professional tools and techniques designed to minimize or eliminate damage. In most cases, we can gain entry without any damage to your property.

If damage is unavoidable, we'll discuss it with you first and explore all alternatives. We're fully insured to cover any accidental damage.

Absolutely! We specialize in modern security solutions including:

• Smart locks (Nest, August, Schlage Connect, etc.)
• Keypad entry systems
• Electronic deadbolts
• Access control systems
• Biometric locks

We'll help you choose the right system for your needs and handle the complete installation and setup.

Yes! Rekeying is one of our specialties. We can rekey multiple locks to work with a single key, which is perfect for:

• New homeowners who want to change all locks
• Landlords managing multiple properties
• Businesses wanting master key systems
• Anyone wanting to simplify their key ring

This is usually more cost-effective than replacing all your locks entirely.

Yes! We provide professional automotive lockout services for all vehicle types including:

• Cars and trucks
• Motorcycles
• Commercial vehicles
• RVs and trailers

Our technicians use specialized tools that won't damage your vehicle's weather stripping or windows.

Absolutely! We have the equipment to cut and program transponder keys for most vehicle makes and models, including:

• Traditional transponder keys
• Smart keys and fobs
• Proximity keys
• Push-button start systems

We can often provide this service at a fraction of the dealership cost!

Don't panic! Broken key extraction is a common service we provide. We have specialized tools to safely remove broken keys from:

• Ignition cylinders
• Door locks
• Trunk locks
• Padlocks

After extraction, we can usually make you a new key on the spot using the broken pieces or by decoding the lock.

Yes, we can repair or replace automotive locks including:

• Door lock cylinders
• Ignition switches
• Trunk locks
• Glove box locks
• Gas cap locks

We carry a wide inventory of automotive lock components and can source parts for most vehicles.